In my case I found it was due to the fact that I had created a second Keychain, we'll call it "Test", located somewhere else other than ~/Library/Keychains/ AND set that "Test" Keychain as my default AND I deleted all HelpShift entries, since I didn't know what they were for at the time, from the login keychain. Uncaught ObjC exception, reason: Key is missing or has been deletedĠ CoreFoundation 0x00007fff8acbf452 _exceptionPreprocess 178ġ libobjc.A.dylib 0x00007fff9b6e1f7e objc_exception_throw 48Ģ HelpshiftOSX 0x00000001113fca0f HelpshiftOSX 358927ģ HelpshiftOSX 0x00000001113fcbe0 HelpshiftOSX 359392Ĥ HelpshiftOSX 0x00000001113e86f4 HelpshiftOSX 276212ĥ libdispatch.dylib 0x00007fff95ef240b _dispatch_client_callout 8Ħ libdispatch.dylib 0x00007fff95ef39f2 _dispatch_barrier_sync_f_invoke 74ħ HelpshiftOSX 0x00000001113e85ca HelpshiftOSX 275914Ĩ HelpshiftOSX 0x00000001113e1c6f HelpshiftOSX 248943ĩ HelpshiftOSX 0x00000001113e7f2e HelpshiftOSX 274222ġ0 HelpshiftOSX 0x00000001113d7511 HelpshiftOSX 206097ġ1 HelpshiftOSX 0x00000001113d7391 HelpshiftOSX 205713ġ2 HelpshiftOSX 0x00000001113d6146 HelpshiftOSX 201030ġ3 HelpshiftOSX 0x00000001113d4f67 HelpshiftOSX 196455ġ4 libdispatch.dylib 0x00007fff95efd93d _dispatch_call_block_and_release 12ġ5 libdispatch.dylib 0x00007fff95ef240b _dispatch_client_callout 8ġ6 libdispatch.dylib 0x00007fff95ef703b _dispatch_queue_drain 754ġ7 libdispatch.dylib 0x00007fff95efd707 _dispatch_queue_invoke 549ġ8 libdispatch.dylib 0x00007fff95ef240b _dispatch_client_callout 8ġ9 libdispatch.dylib 0x00007fff95ef629b _dispatch_root_queue_drain 1890Ģ0 libdispatch.dylib 0x00007fff95ef5b00 _dispatch_worker_thread3 91Ģ1 libsystem_pthread.dylib 0x00007fff998c24de _pthread_wqthread 1129Ģ2 libsystem_pthread.dylib 0x00007fff998c0341 start_wqthread + I had the same issue on my Mac where Outlook was crashing at every launch with an entry in the crash log that showed the Blame Module was HelpShiftOSX. Error Report from the Microsoft Error Reporting. I also thought I would mention, this has nothing to do with the crashes last week Microsoft outlook was experiencing with the Insider Fast.
I've installed it from our Self Service again to make sure it didn't fail the first time and still a no go. I've tried to use a Fast Release and that didn't solve the issue either. I've done a complete uninstall, removed all Libraries associated to it and the error still persists. I've been trying for a week to get this Outlook to stop crashing on only one of our Mac computers.
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